The last thing you want to deal with is a customer who hasn't received their product or their product is damaged due to shipping and handling and couriers not caring.
If you don't want to deal with claims being filed against you then Route is for you! Route offers your customers shipping protection at NO COST to you.
Route can and will eliminate all claim disputes. With Route, Shopify merchants can optimize their post-purchase experience, increase customer lifetime value, and differentiate their brand by offering customers:
- Package tracking built for the needs of modern consumers.
- Order protection against loss, theft, or damage.
- Genuine customer engagement from purchase to delivery.
Don’t leave the last mile of your customer experience to chance in the hands of third-party carriers. By adding Route’s post-purchase solutions to the customer experience, online merchants:
- Take control of the brand experience from checkout to delivery.
- Increase conversion, loyalty, and customer retention.
- Reduce support costs, claims resolution time, and frustration.
- Give customers confidence and peace of mind at checkout.
- Get valuable insights into claims filed by customers.
